Licensed Optician — Precision Eyewear & Customer Care

Luxottica; Warwick (RI); On-site; USD 44,000 - 51,000; Full time

Job summary

LensCrafters in Warwick, RI is seeking a Licensed Optician to join our team full-time or part-time. Welcome customers, fit glasses precisely, take and record measurements, and ensure eyewear meets our high standards while delivering legendary service.

You will work with current technology (iPad/tablet) and collaborate with store teams to exceed brand KPIs. Requirements include High School diploma and State Licensure; optical dispensing experience is preferred.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

High level customer service

Optical dispensing experience

Strong basic math skills

Selling skills (iPad/tablet)

Knowledge of store merchandise

POS familiarity

Technology adaptability

Education

High School diploma or equivalent

State Licensure

Tools

POS system

Calculator

Tablet (iPad)

Job description

LensCrafters in Warwick, RI is seeking a Licensed Optician to join our team full-time or part-time. Welcome customers, fit glasses precisely, take and record measurements, and ensure eyewear meets our high standards while delivering legendary service.

You will work with current technology (iPad/tablet) and collaborate with store teams to exceed brand KPIs. Requirements include High School diploma and State Licensure; optical dispensing experience is preferred.