Licensed Optician: Precision Eyewear & Customer Care

Certification TOGAF; Norwalk (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters is seeking a Full-Time Licensed Optician in Norwalk to deliver brand value and exceptional customer service. You will fit glasses, take measurements, and ensure eyewear meets standards while maintaining stock and store standards.

Join a team that values knowledge, accuracy, and teamwork. You will operate a POS, stay updated on fashion trends, and help customers find the best eyewear solutions.

Qualifications

• High School graduate or equivalent.
• State Licensure as required.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Optical dispensing

Customer service

Math skills

Fashion trend awareness

Selling with iPad/tablet

POS familiarity

Technology adoption

Education

High School Diploma

State Licensure

Tools

POS system

Job description

LensCrafters is seeking a Full-Time Licensed Optician in Norwalk to deliver brand value and exceptional customer service. You will fit glasses, take measurements, and ensure eyewear meets standards while maintaining stock and store standards.

Join a team that values knowledge, accuracy, and teamwork. You will operate a POS, stay updated on fashion trends, and help customers find the best eyewear solutions.