Licensed Optician: Precision Eyewear & Legendary Service

Certification TOGAF; Enfield (CT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Benefits program

Employee discounts

Job summary

LensCrafters in Enfield, CT is seeking a Licensed Optician to deliver exceptional customer service and precise eyewear fitting. You will help customers select and fit frames, measure prescriptions, and ensure accuracy using store technology.

Commitment to quality and caring for patients and customers is essential. The role emphasizes professional eyewear expertise, knowledge of fashion trends, and teamwork within a fast-paced retail environment.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Team work

Math skills

Fashion awareness

Education

High School graduate or equivalent

State Licensure

Tools

iPad/tablet proficiency

POS systems

Calculators

Computers

Job description

LensCrafters in Enfield, CT is seeking a Licensed Optician to deliver exceptional customer service and precise eyewear fitting. You will help customers select and fit frames, measure prescriptions, and ensure accuracy using store technology.

Commitment to quality and caring for patients and customers is essential. The role emphasizes professional eyewear expertise, knowledge of fashion trends, and teamwork within a fast-paced retail environment.