Licensed Optician — Precision Eyewear & Customer Care

Luxottica; Danbury (CT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Danbury, CT seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

As a leader in optical acumen, you will take measurements, fit glasses precisely, use iPad tools, and collaborate with the team to resolve complex

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology under time pressure & customer volume
• Proactive, explores root cause of issues, forward thinking
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve Brand KPIs & competencies
• Take pride in store appearance, keep store clean & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results

Skills

Customer service

Sales skills

POS familiarity

Math skills

Product knowledge

Adaptability

Technology use

Education

High School diploma or equivalent

Tools

POS systems

iPad/tablet

Job description

LensCrafters in Danbury, CT seeks a Licensed Optician to deliver the brand value and establish LensCrafters as the premier destination for vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

As a leader in optical acumen, you will take measurements, fit glasses precisely, use iPad tools, and collaborate with the team to resolve complex