Licensed Optician — Multi-Location Team Leader

Visology Ltd.; East Wareham (MA); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Bonus eligibility

Stock options

Job summary

Visology Ltd. is seeking a Licensed Optician to lead and shape care across multiple stores in Massachusetts. You will mentor Eyewear Sales Stylists, champion telemedicine workflows, and ensure exam-readiness at each location while overseeing inventory and store readiness with hands-on support when needed.

A strong leader with deep optical knowledge and customer-focused communication will thrive, with travel between sites expected.

Qualifications

• Active Licensed Optician credential (Massachusetts required).
• 5+ years optical experience, including 2+ years in supervisory or multi-site role.
• Deep optical knowledge — lenses, standards, troubleshooting.
• Leadership that inspires: training, coaching, and communication skills.

Responsibilities

• Supervise, coach, and train Eyewear Sales Stylist teams across 3–5 retail locations
• Champion telemedicine eye exam workflows and keep every store's team exam-ready
• Own inventory accuracy, store readiness, and consistency across locations
• Roll up your sleeves and provide hands-on operational coverage when a store needs it
• Turn escalated customer concerns into resolved, loyal patients
• Track performance metrics across your stores and drive improvements

Skills

Leadership

Training & Coaching

Communication

Team supervision

Customer focus

Education

Licensed Optician (MA)

Job description

Visology Ltd. is seeking a Licensed Optician to lead and shape care across multiple stores in Massachusetts. You will mentor Eyewear Sales Stylists, champion telemedicine workflows, and ensure exam-readiness at each location while overseeing inventory and store readiness with hands-on support when needed.

A strong leader with deep optical knowledge and customer-focused communication will thrive, with travel between sites expected.