Licensed Optician — Multi-Location Team Leader

Visology Ltd.

East Wareham (MA)

On-site

USD 73,000 - 83,000

Full time

3 days ago
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Benefits offered by this job

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Job summary

Visology Ltd. is seeking a Licensed Optician to lead and shape care across multiple stores in Massachusetts. You will mentor Eyewear Sales Stylists, champion telemedicine workflows, and ensure exam-readiness at each location while overseeing inventory and store readiness with hands-on support when needed.

A strong leader with deep optical knowledge and customer-focused communication will thrive, with travel between sites expected.

Qualifications

  • Active Licensed Optician credential (Massachusetts required).
  • 5+ years optical experience, including 2+ years in supervisory or multi-site role.
  • Deep optical knowledge — lenses, standards, troubleshooting.
  • Leadership that inspires: training, coaching, and communication skills.

Responsibilities

  • Supervise, coach, and train Eyewear Sales Stylist teams across 3–5 retail locations
  • Champion telemedicine eye exam workflows and keep every store's team exam-ready
  • Own inventory accuracy, store readiness, and consistency across locations
  • Roll up your sleeves and provide hands-on operational coverage when a store needs it
  • Turn escalated customer concerns into resolved, loyal patients
  • Track performance metrics across your stores and drive improvements

Skills

Leadership
Training & Coaching
Communication
Team supervision
Customer focus

Education

Licensed Optician (MA)

Job description

Visology Ltd. is seeking a Licensed Optician to lead and shape care across multiple stores in Massachusetts. You will mentor Eyewear Sales Stylists, champion telemedicine workflows, and ensure exam-readiness at each location while overseeing inventory and store readiness with hands-on support when needed.

A strong leader with deep optical knowledge and customer-focused communication will thrive, with travel between sites expected.

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