Licensed Optician - Frame & Lens Specialist

VisionWorks; Town of Brighton (NY); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Union Position Compensation

Job summary

VisionWorks in the Town of Brighton, NY area seeks an Optical Retail Associate to assist customers with frame and lens selection and dispensing eyewear based on prescriptions. You will interpret prescriptions and coordinate with the lab and optometrist to ensure accuracy, while delivering high-quality customer service.

The role requires state licensure for ophthalmic dispensing, strong product knowledge, and the ability to explain insurance benefits.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing.
• High School Diploma or Equivalent.

Responsibilities

• Assist customers in frame and lens selection.
• Provide customers with accurate product information regarding frames, lens selections and other services.
• Utilize the SERVE sales process to identify customer needs and lens recommendations.
• Analyze and interpret patients' prescriptions and coordinate with Lab/Optometrist for accuracy.
• Sell, fit and dispense frames and accessories with precise measurements and adjustments.
• Maintain a clean, orderly dispensing area and accurate pricing.
• HIPAA privacy and security compliance.
• Provide guidance to Apprentice Opticians where applicable.

Skills

Customer service

Optical product knowledge

Explain prescriptions

Communication skills

Education

High School Diploma or Equivalent

State licensure for ophthalmic dispensing

Tools

HIPAA compliance

Job description

VisionWorks in the Town of Brighton, NY area seeks an Optical Retail Associate to assist customers with frame and lens selection and dispensing eyewear based on prescriptions. You will interpret prescriptions and coordinate with the lab and optometrist to ensure accuracy, while delivering high-quality customer service.

The role requires state licensure for ophthalmic dispensing, strong product knowledge, and the ability to explain insurance benefits.