Licensed Optician: Frame & Lens Expert

VisionWorks; Copiague (NY); In loco; USD 37.000 - 56.000; Tempo pieno

Descrizione del lavoro

Visionworks in New York is seeking a full-time Optician to assist customers in selecting frames and lenses while interpreting prescriptions and ensuring accurate dispensing. You will explain product options, verify benefits with third-party insurers, and maintain compliance with HIPAA and hygiene protocols.

The role emphasizes customer service, precise measurements, and collaboration with lab and optometrists to ensure prescription accuracy and high-quality eyewear.

Competenze

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge of explaining optical products and interpretation of prescriptions.
• Ability to read, write, and communicate effectively with customers.
• Ability to calculate discounts and percentages.
• Experience handling third-party insurance information and benefits.

Mansioni

• Assist customers with frame and lens selection following social distancing requirements.
• Ensure compliance with cleaning protocols and hygiene practices.
• Provide accurate product information on frames, lenses, and services.
• Guide customers through insurance benefits and any charges not covered by insurance.
• Use SERVE sales process to identify needs and recommend lenses.
• Interpret patients' prescriptions and liaise with Lab and Optometrist for accuracy.
• Measure, fit, and dispense frames and accessories; maintain accurate pricing.
• Maintain a clean and orderly dispensing area and comply with state licensing.

Conoscenze

Frame selection

Prescription interpretation

Customer service

HIPAA compliance

Multi-tasking

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Visionworks in New York is seeking a full-time Optician to assist customers in selecting frames and lenses while interpreting prescriptions and ensuring accurate dispensing. You will explain product options, verify benefits with third-party insurers, and maintain compliance with HIPAA and hygiene protocols.

The role emphasizes customer service, precise measurements, and collaboration with lab and optometrists to ensure prescription accuracy and high-quality eyewear.