Licensed Optician: Precision Eyewear & Elite Service

Luxottica; Atlanta (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

Luxottica's LensCrafters in Atlanta is seeking a Licensed Optician who delivers exceptional eyewear and customer service. You will welcome customers, take precise measurements, fit glasses, and ensure each pair meets quality standards and the customer’s expectations.

You will use a tablet/POS to process prescriptions, educate customers on products, assist with complex prescriptions, and uphold store standards while driving KPI targets.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Optical dispensing

Customer service

Communication

Team building

Technology adoption

Education

State Licensure

Tools

POS system

iPad/tablet

Calculators

Job description

Luxottica's LensCrafters in Atlanta is seeking a Licensed Optician who delivers exceptional eyewear and customer service. You will welcome customers, take precise measurements, fit glasses, and ensure each pair meets quality standards and the customer’s expectations.

You will use a tablet/POS to process prescriptions, educate customers on products, assist with complex prescriptions, and uphold store standards while driving KPI targets.