Licensed Optician: Expert Eyewear Fitting & Service

LensCrafters; Los Angeles (CA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Los Angeles, CA is seeking a full-time Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for vision needs. You will create exceptional value by providing legendary service and high-quality eyewear that exceeds customer expectations.

The role requires precise measurements, expert eyewear fitting, and proactive problem-solving while maintaining store standards and using iPad/tablet and POS tools to enhance the

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team building

Selling skills

Optical dispensing experience

Math skills

Fashion awareness

Tech adoption

Education

High School graduate or equivalent

State Licensure

Tools

iPad/tablet

POS systems

Calculators

Computers

Job description

LensCrafters in Los Angeles, CA is seeking a full-time Licensed Optician to deliver the brand value proposition and help establish LensCrafters as the premier destination for vision needs. You will create exceptional value by providing legendary service and high-quality eyewear that exceeds customer expectations.

The role requires precise measurements, expert eyewear fitting, and proactive problem-solving while maintaining store standards and using iPad/tablet and POS tools to enhance the