Licensed Optician: Expert Eyewear Fit & Service Leader

Certification TOGAF; Augusta (GA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Benefits

Incentives

Job summary

LensCrafters is seeking a Licensed Optician to deliver legendary customer service and precisely crafted eyewear in our Augusta, GA store. You will measure, fit, and finalize eyewear while educating customers on lens technology and frame selection.

Join a team focused on exceptional patient experiences, leveraging state-of-the-art tools and a strong knowledge of fashion trends to meet brand KPIs, while maintaining store appearance, safety, and product standards.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Team building

Fashion awareness

Selling skills

Education

High School diploma

State Licensure

Tools

iPad/tablet

POS systems

Calculators

Job description

LensCrafters is seeking a Licensed Optician to deliver legendary customer service and precisely crafted eyewear in our Augusta, GA store. You will measure, fit, and finalize eyewear while educating customers on lens technology and frame selection.

Join a team focused on exceptional patient experiences, leveraging state-of-the-art tools and a strong knowledge of fashion trends to meet brand KPIs, while maintaining store appearance, safety, and product standards.