Licensed Optician - Elevate Eyewear & Customer Experience

Warby Parker; New York (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians in New York to join our in-house optical team. You will help customers meet eyewear needs, take measurements, and ensure eyewear meets our high standards. You will explain prescription terms, advise on frames and lenses, and collaborate with teammates to share best practices.

We value learners who grow with the brand and thrive in a fast-paced environment. Full-time roles with comprehensive benefits are available, including health and vision insurance

Qualifications

• Hold a current dispensing optician license in the relevant state.
• ABO certification when applicable per state licensing requirements.
• Strong customer service and communication skills; able to explain terms clearly.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Take and record measurements, adjust eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requests.
• Explain prescription terminology and product offerings to customers.
• Collaborate with the team to share best practices for sales and service.
• Help customers choose frames and lenses based on prescription and lifestyle.
• Represent the brand and educate customers about Warby Parker values.

Skills

Licensed dispensing optician

Customer service

Communication

Team player

Detail-oriented

Adaptable

Education

State license to dispense

ABO certification

Job description

Warby Parker is seeking skilled Opticians in New York to join our in-house optical team. You will help customers meet eyewear needs, take measurements, and ensure eyewear meets our high standards. You will explain prescription terms, advise on frames and lenses, and collaborate with teammates to share best practices.

We value learners who grow with the brand and thrive in a fast-paced environment. Full-time roles with comprehensive benefits are available, including health and vision insurance