Licensed Optician — Elevate Patient Care & Style

Warby Parker; New York (NY); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k)

Paid holidays

Job summary

Warby Parker in New York is seeking skilled Opticians to join our in-house optical team and help people see better. You’ll become an expert in our brand and glasses, delivering exceptional customer service and accurate measurements.

As a licensed dispensing optician (or ABO-certified in non-licensing states), you’ll explain prescription terminology, help customers choose frames and lenses, and work with the team to set best practices.

Qualifications

• Licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states).
• Passionate about eyewear and retail industries.
• Clear, effective communicator—explain prescription terminology and product offerings to customers.
• Dedicated to going above-and-beyond to make customers and teammates happy.
• Energetic, positive team player in a fast-paced environment.
• Extremely detail-oriented with a wide range of responsibilities.
• Open-minded—constantly learning and challenging what you know.
• Takes work seriously, but not yourself.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet all eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Check that eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with your team to provide exceptional service.
• Help customers choose frames and lenses based on prescription, face fit, style, and lifestyle.
• Collaborate with team to form best practices for sales and customer service.
• Represent our brand to educate others and promote our values and mission.

Skills

Licensed dispensing optician

ABO-certified optician

Excellent communication

Customer service oriented

Detail oriented

Team player

Education

Optician license

Job description

Warby Parker in New York is seeking skilled Opticians to join our in-house optical team and help people see better. You’ll become an expert in our brand and glasses, delivering exceptional customer service and accurate measurements.

As a licensed dispensing optician (or ABO-certified in non-licensing states), you’ll explain prescription terminology, help customers choose frames and lenses, and work with the team to set best practices.