Licensed Optician: Easy Eye Care & Customer Experience

stantonoptical; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Free eyeglasses (2 per year)

Job summary

Stanton Optical is seeking a Licensed Optician to create an easy eye care experience in-store. You will greet customers, guide them through products and services, and support the dispense process while meeting sales goals. ABO and NCLE licenses (or state license) and strong customer-service skills are required.

Join a fast-growing retail optical team offering great benefits, free eyewear, and opportunities for professional development. Schedule flexibility may apply based on store needs.

Qualifications

• Experience delivering outstanding customer service to patients as a Licensed Optician.
• Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• Skills to communicate effectively with a diverse group of people.

Responsibilities

• Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience.
• Provide recommendations on products and services available.
• Attain sales goals established by management while complying with company and local policies and procedures.
• Assist patients and customers to choose products and services that suit their budget and eyecare needs.
• Identify and troubleshoot problems related to prescriptions to resolve customer complaints and provide solutions.
• Measure, fit, and adapt lenses and frames for clients according to written optical prescription or specification, including minor repairs.
• Ensure brand standards by performing basic housekeeping duties when necessary.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Education

High school diploma or equivalent

ABO/NCLE license

Tools

MS Word

Google Docs

Job description

Stanton Optical is seeking a Licensed Optician to create an easy eye care experience in-store. You will greet customers, guide them through products and services, and support the dispense process while meeting sales goals. ABO and NCLE licenses (or state license) and strong customer-service skills are required.

Join a fast-growing retail optical team offering great benefits, free eyewear, and opportunities for professional development. Schedule flexibility may apply based on store needs.