Licensed Optician: Craft Precision Eyewear & Legendary Service

Certification TOGAF; Orlando (FL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Bonus/commission plan

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Orlando, FL is hiring a Licensed Optician to deliver legendary customer service and craft high‑quality eyewear.

You will welcome customers, take measurements, fit lenses, and use technology to ensure accurate prescriptions while maintaining brand standards. The role requires state licensure, optical dispensing experience, and strong math and selling skills. We offer a comprehensive total rewards package.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self‑motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Optical dispensing

POS familiarity

Communication

Math skills

Education

State Licensure

Tools

iPad/tablet

Job description

LensCrafters in Orlando, FL is hiring a Licensed Optician to deliver legendary customer service and craft high‑quality eyewear.

You will welcome customers, take measurements, fit lenses, and use technology to ensure accurate prescriptions while maintaining brand standards. The role requires state licensure, optical dispensing experience, and strong math and selling skills. We offer a comprehensive total rewards package.