Licensed Optician

LensCrafters; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Bonus and/or commission plan

Health-care coverage

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

LensCrafters in Raleigh, NC is seeking a Licensed Optician for a full-time role. The ideal candidate will welcome customers, ensure precise eyewear fittings, and deliver exceptional service. Strong customer service skills and state licensure are required. Benefits include competitive pay, healthcare coverage, and employee discounts.

The role emphasizes leadership in optical knowledge, multitasking abilities, and adherence to company policies. Join a team dedicated to excellence in eyewear service.

Qualifications

• High School graduate or equivalent.
• State licensure required for the position.
• Experience in optical dispensing is essential.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and accurately adjust eyewear.
• Act as a leader in optical acumen.
• Maintain exceptional product knowledge and tools.

Skills

Customer service skills

Optical dispensing experience

Strong basic math skills

Knowledge of current store merchandise

Familiarity with POS and technology

Education

High School graduate or equivalent

State licensure

Job description

Position

Licensed Optician – Full Time – Store #000669 LensCrafters

Responsibilities

• Welcome all customers and set expectations with customers
• Custom fit glasses and precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Accurately and thoroughly use technology despite time pressure and customer volume, maintain exceptional product knowledge, and use appropriate tools
• Proactive explore root cause of issues, forward‑thinking, ensure customers are satisfied and expectations exceeded, solution driven
• Ability to multi‑task, prioritize and manage time with competing priorities
• Strive to achieve exceptional results on brand KPIs and competencies
• Take pride in store appearance, help keep store clean, attractive and organized
• Inform management of safety opportunities and demonstrate safe work practices
• Resourceful, self‑motivated with a desire for continual learning, improvement and results
• Adhere to company policies and procedures, including discounts, promotions and inventory management

Basic Qualifications

• High School graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers and calculators
• Embrace new technology and change

Preferred Qualifications

• Previous customer service and retail experience

Benefits

Competitive base pay with a bonus and/or commission plan, health‑care coverage, retirement savings, paid time off/vacation and various employee discounts.

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law.