Licensed Optical Supervisor & Store Leader

VisionWorks; Burlington (MA); On-site; USD 57,000 - 79,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Exclusive employee discounts

Job summary

Visionworks in Massachusetts seeks a Licensed Optical Supervisor/Assistant Manager to lead the store in the General Manager's absence and drive financial and customer-experience goals.

The role emphasizes coaching, appointment coordination, and guiding the patient journey while ensuring team accountability and floor leadership.

The position offers full-time hours with competitive benefits including Vision Coverage, Paid Time Off, Parental Leave, and a 401(k) plan.

Qualifications

• HS Diploma, GED or equivalent experience required.
• 1-5 years of supervisory experience required.
• Will have/maintain a State Opticians License

Responsibilities

• Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership with the General Manager.
• Execute all broad operational activities to meet the store's financial and customer experience goals.

Skills

Supervisory experience

Education

HS Diploma / GED

State Opticians License

Job description

Visionworks in Massachusetts seeks a Licensed Optical Supervisor/Assistant Manager to lead the store in the General Manager's absence and drive financial and customer-experience goals.

The role emphasizes coaching, appointment coordination, and guiding the patient journey while ensuring team accountability and floor leadership.

The position offers full-time hours with competitive benefits including Vision Coverage, Paid Time Off, Parental Leave, and a 401(k) plan.