Licensed Optical Store Manager — Lead Guest Experience

Luxottica; Braintree (MA); On-site; USD 44,868 - 77,682; Full time

Benefits offered by this job

Health care benefits

Paid time off

Employee discounts

Job summary

A leading optical retailer is seeking a Licensed Store Manager in Braintree, MA. In this role, you will lead a high-performing team to deliver exceptional customer service while managing store operations. Ideal candidates should have a Bachelor's degree and an Opticianary License or equivalent certification, along with at least 3 years of retail experience. A competitive pay range of $32.57 to $56.39 per hour is offered along with comprehensive benefits including health care and paid time off.

Qualifications

• 3+ years experience in customer service or retail.
• Experience in motivating and influencing a team.
• Strong skills in recruiting and developing talent.

Responsibilities

• Lead a team of high performing members to ensure outstanding guest experiences.
• Develop clear action plans for team member development.
• Manage store operations and follow all policies and procedures.
• Conduct regular performance reviews and coaching conversations.

Skills

Critical thinking

Recruiting talent

Customer service

Motivating others

Education

Bachelor's degree or equivalent experience

Opticianary License or certification

Job description

A leading optical retailer is seeking a Licensed Store Manager in Braintree, MA. In this role, you will lead a high-performing team to deliver exceptional customer service while managing store operations. Ideal candidates should have a Bachelor's degree and an Opticianary License or equivalent certification, along with at least 3 years of retail experience. A competitive pay range of $32.57 to $56.39 per hour is offered along with comprehensive benefits including health care and paid time off.