Licensed Optical Sales Lead & Brand Champion

Quay Eyeware Inc; Honolulu (HI); On-site; USD 35,000 - 48,000; Full time

Job summary

QUAY Eyewear Inc. seeks a Licensed Optical Sales Lead to supervise the Sales Associate team and connect customers to the brand through expert knowledge and outstanding service.

You will drive sales targets, model QUAY selling behaviors, and partner with the Shop Manager to foster a dynamic, customer-first shop environment. The ideal candidate has ABO certification with state licensure where required, 1+ year of retail sales in fashion, and 6+ months of management experience.

Qualifications

• ABO-certification (and state optician licensure where required) must be provided as a condition of hire.
• High School Diploma or equivalent experience.
• 1+ years of retail sales experience in a specialty fashion or customer-centric environment.
• 6+ months of retail management experience.
• Optical dispensing experience and knowledge of current optical theory and practices.
• Effective written and verbal communication skills.

Responsibilities

• Lead optical goals and KPIs by elevating the customer journey in partnership with the Shop Manager.
• Motivate staff and drive shop performance through positive feedback.
• Lead optical training with the Shop Manager including terminology, features and benefits.
• Create exemplary customer experiences through floor supervision and leadership by example.
• Provide developmental feedback to employees with the Shop Manager.
• Oversee daily store operations in absence or with the Shop Manager, including opening/closing.
• Maintain an inclusive, respectful team environment.

Skills

Customer service

Retail sales

Leadership

Optical knowledge

Communication

Education

ABO certification and state licensure

High School Diploma

Tools

Optical measuring tools

Job description

QUAY Eyewear Inc. seeks a Licensed Optical Sales Lead to supervise the Sales Associate team and connect customers to the brand through expert knowledge and outstanding service.

You will drive sales targets, model QUAY selling behaviors, and partner with the Shop Manager to foster a dynamic, customer-first shop environment. The ideal candidate has ABO certification with state licensure where required, 1+ year of retail sales in fashion, and 6+ months of management experience.