Licensed Optical Center Manager

MyEyeDr; Greenfield (MA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Bonuses & Commission

Medical & Dental

Tax-free savings plans

Life insurance

Vision coverage

401(k) match

Paid time off

Paid holidays

Job summary

MyEyeDr. is looking for an Licensed General Manager to lead an eyecare office, drive patient experiences, and manage P&L with a collaborative team. You will partner with doctors, vendors, and associates to deliver personalized eyecare and maintain brand standards.

This role reports to the District Manager and may require some evening and weekend shifts. Massachusetts licensure is required, with prior management experience in retail/hospitality preferred.

Qualifications

• Massachusetts license as a dispensing optician is required.
• Undergraduate degree or equivalent management experience preferred in retail/hospitality.
• Minimum 2+ years in a leadership-facing role as the main decision maker.
• Experience leading two or more employees to meet sales and operations goals.
• Proven ability to drive business and sales in a fast-paced, customer-facing environment.
• Strong communicator with attention to detail and leadership qualities.
• Servant leadership style with results-driven mindset.
• Willingness to learn about optical office roles and services.
• Natural leader who coaches and inspires the team.
• Team player who collaborates to deliver best patient experience.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Skills

Leadership experience

Team leadership

Sales operations

Communication

Detail-oriented

Leadership coaching

Growth mindset

Servant leadership

Coach & inspire

Team player

Education

Massachusetts Licensed Dispensing Optician

Undergraduate degree or management experience

Job description

MyEyeDr. is looking for an Licensed General Manager to lead an eyecare office, drive patient experiences, and manage P&L with a collaborative team. You will partner with doctors, vendors, and associates to deliver personalized eyecare and maintain brand standards.

This role reports to the District Manager and may require some evening and weekend shifts. Massachusetts licensure is required, with prior management experience in retail/hospitality preferred.