Licensed Medicare Agent

Alliant Insurance Services; Cape Girardeau (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

A dynamic insurance agency in Cape Girardeau is hiring for a Licensed Medicare Insurance Agent. Responsibilities include promoting the product portfolio, handling inbound and outbound consumer inquiries, and ensuring compliance with sales reporting rules. Applicants should have a high school diploma or GED, a Bachelor's degree in a relevant field, and at least three years of experience in the insurance industry. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Must have at least three years in insurance or related field experience.
• Valid Life/Health Insurance license required.
• Ability to communicate verbally and in writing in English is essential.

Responsibilities

• Promote the company's products via telephone and internet.
• Respond to consumer inquiries through calls and online inquiries.
• Monitor compliance with sales requirements and program reporting rules.

Skills

Active Life and Health Insurance license

Negotiating and problem-solving skills

Proficient computer skills

Time management and organization

Effective communication skills

Project management

Customer relationship management

Education

High School Diploma or GED

Bachelor's Degree in marketing or related field

Life/Health Insurance license

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Acrobat

MS Outlook

Job description

Alliant Insurance is hiring a Licensed Medicare Insurance Agent for our Thomas Group Insurance (TIG) office in Cape Girardeau, MO.

Office Location: 56 Doctors Park Dr, Cape Girardeau, MO 63703

Website: https://www.tig-ins.com/

SUMMARY

Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote the company's product portfolio and provide service assistance to consumers.
• Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries.
• Deliver prepared sales scripts to educate, inform and provide solutions to potential customers; describe solutions for individual sales situations.
• Communicate with consumers regularly regarding product information, rate changes and key benefits.
• Monitor compliance with program reporting rules and sales requirements.
• Update and maintain proprietary Lead Advantage System in accordance with policies and procedures.
• Document each consumer contact with detailed notes.
• Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees.
• Assist with special projects/assignments as requested by members of management.
• Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws in which the Company operates.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• High School Diploma or GED Required.
• Bachelor's Degree in marketing or related field, or equivalent combination of education and experience.
• Three (3) or more years of general insurance industry or related field experience (financial services, marketing, web‑based business, business‑to‑business customer service or call center).
• Life/Health Insurance license.

SKILLS

• Active Life and Health Insurance license in resident state.
• Working knowledge of insurance services industries and specific current knowledge of product lines assigned to the sales associate.
• Knowledge of the general industry procedures, practices and terminology.
• Skill in working effectively with inbound and outbound callers/customers.
• Skill in negotiating and problem solving to resolve internal and external conflicts.
• Skill in the use of office equipment including computer, fax, printer, telephone system, etc.
• Skill in time management and organization.
• Skill in maintaining effective working relationships with all customers, employees and the general public.
• Skill in project management.
• Proficient computer skills (Microsoft Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook).
• Ability to communicate effectively, both orally and in writing, in a constructive manner.
• Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.
• Ability to remain patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.
• Ability to engage in effective interpersonal interaction, both verbal and written communication.
• Ability to persuade.
• Ability to run quotes for products.
• Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive to multiple urgent requests.
• Ability to read, write and communicate in English effectively.
• Ability to maintain all company policies, including confidentiality and safety policies.
• Ability to actively contribute to team effort.
• Ability to work independently, exercise independent judgment, and make and execute decisions.
• Ability to be a self‑starter, motivated and accomplish goals and tasks within a given time frame.
• Strong verbal and written proficiencies of the English language are required; bilingual (Spanish and English) preferred.

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