Health Insurance Agent

Alliant Insurance Services; Bolingbrook (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Health Insurance Agent to join their innovative Medicare Solutions Network group. In this role, you will be responsible for promoting a diverse range of insurance products, providing exceptional service to consumers through both inbound and outbound communication channels. Your expertise will help educate potential customers, ensuring they receive tailored solutions that meet their needs. This position offers a unique opportunity to contribute to the company's growth while collaborating with a dedicated team. If you are passionate about customer service and have a knack for sales, this role could be the perfect fit for you.

Qualifications

• 2+ years in customer service experience required.
• Life/Health Insurance license preferred.

Responsibilities

• Promote company products and assist consumers via calls and internet.
• Document consumer contacts and maintain compliance with sales requirements.

Skills

Customer Service

Sales Skills

Communication Skills

Problem Solving

Education

High School Diploma or GED

Bachelor's Degree in Marketing

Tools

Lead Advantage System

Job description

Thursday, February 27, 2025

Alliant Insurance is hiring a Health Insurance Agent for our Medicare Solutions Network group!

• Compensation is a combination of hourly rate + incentive

SUMMARY

Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Promote the company’s product portfolio and provide service assistance to consumers.
2. Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries.
3. Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations.
4. Communicate with consumers regularly regarding product information, rate changes and key benefits.
5. Monitor compliance with program reporting rules and sales requirements.
6. Update and maintain proprietary Lead Advantage System in accordance with policies and procedures.
7. Document each and every consumer contact with detailed notes.
8. Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees.
9. Assist with special projects/assignments as requested by members of management.
10. Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
11. Perform other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

High School Diploma or GED, required.

Two (2) or more years in customer service or service industry experience (education, healthcare, etc.), required.

Bachelor's Degree in marketing or related field, or equivalent combination of education and experience, preferred.

Three (3) or more years general insurance industry or related field (financial services, marketing, web-based business, business-to-business customer service or call center) experience, preferred.

Life / Health Insurance license, preferred.