Licensed Insurance Relations Specialist

Agent Jack B; Pasadena (CA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Wellness resources

401(k) matching

Commissions after Licensed

Bonus after Licensed

Job summary

Jack Boyajian State Farm Agent in Pasadena, CA is seeking a Customer Relations Representative to support agents, build client relationships, and help grow the agency. This full-time role offers hourly compensation with licensing rewards, a pathway to commissions, and a focus on customer-service excellence in a fast-paced, community-driven office.

Responsibilities include establishing customer relationships, handling inquiries about insurance options, and providing prompt, friendly service; must

Qualifications

• Must be dedicated to customer service.
• Able to multi-task phone calls, emails, texts from clients.
• Able to quickly learn our platform and adapt to our office systems.

Responsibilities

• MUST HAVE OR PURSUE a Property and Casualty License
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting business development.

Skills

Customer service focus

Multi-tasking

Platform learning

Job description

Jack Boyajian State Farm Agent in Pasadena, CA is seeking a Customer Relations Representative to support agents, build client relationships, and help grow the agency. This full-time role offers hourly compensation with licensing rewards, a pathway to commissions, and a focus on customer-service excellence in a fast-paced, community-driven office.

Responsibilities include establishing customer relationships, handling inquiries about insurance options, and providing prompt, friendly service; must