Licensed Customer Service Insurance Agent

Allstate Insurance Agency - Anna Chiaverini; York (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Employee discounts

Advancement opportunities

Training & development

Job summary

Allstate Insurance Agency - Anna Chiaverini is seeking an in-office Customer Service Representative to support our growing client base and keep our culture upbeat and strong. This role focuses on delivering friendly, proactive service and helping clients with policy questions and changes.

You’ll join a positive, team‑oriented environment that values growth, training, and opportunities to advance within the agency, with licensed assistance provided.

Qualifications

• Experience in customer service, insurance preferred but not required.
• Ability to learn new systems and work with technology.

Responsibilities

• Deliver friendly, helpful support to current customers.
• Answer questions, process policy changes, and follow up on service needs.
• Keep operations running smoothly behind the scenes for the sales team.

Skills

Customer service

Communication

Organization

Team player

Tools

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Are you someone who brings the good vibes and a can-do attitude everywhere you go? Do you love helping people and being part of a positive, hard-working team?

Anna Chiaverini’s Allstate agency is looking for an in-office Customer Service Representative who’s ready to support our growing client base and help keep our culture upbeat, connected, and strong.

This is more than just a customer service role—it's an opportunity to be part of a team that genuinely enjoys working together, celebrates wins big and small, and takes pride in protecting what matters most to our clients.

What You’ll Love About Working Here:

• Supportive and fun in-office environment
• Competitive base pay + potential bonuses
• PTO, holidays, and potential benefits (varies by agency)
• Paid training and room to grow
• Opportunities to learn more about the insurance industry
• A leadership team that truly values your contribution

What You’ll Do Each Day:

• Deliver friendly, helpful support to current customers
• Answer questions, process policy changes, and follow up on service needs
• Keep things running smoothly behind the scenes for our sales team
• Stay organized, communicate clearly, and solve problems like a pro
• Be part of creating a team environment that’s positive, motivated, and fun

You Might Be a Great Fit If:

• You love working with people and making their day a little easier
• You bring good energy to the office and enjoy being part of a team
• You’re organized, reliable, and always willing to lend a hand
• You’re comfortable using technology and learning new systems
• You have customer service experience (insurance preferred but not required)
• You’re willing to get licensed if you aren’t already (we’ll help with that!)

If you're ready to be part of a team that works hard, laughs often, and supports each other every step of the way, we’d love to meet you.