Licensed Insurance CSR (P&C, Life & Health) - Client Champion

gobravvo; Collierville (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary plus commission

Ongoing training

Career growth opportunities

Supportive work environment

Job summary

State Farm Independent Contractor Agent in Collierville, TN is seeking a Licensed Insurance Customer Service Representative (P&C, Life & Health) to deliver superior service to insurance clients in-office.

The role requires active P&C and Life & Health licenses, strong communication, and the ability to explain options, resolve inquiries, and assist with billing, policies, and claims, while supporting the agency's goals.

Qualifications

• Active Property & Casualty license is required
• Active Life & Health license is required
• Excellent interpersonal, written, and verbal communication skills
• Strong organizational skills and attention to detail
• Self-motivated with a proactive approach to problem solving

Responsibilities

• Establish and maintain strong relationships with customers, providing prompt and friendly service
• Respond to inquiries regarding insurance availability, eligibility, coverage options, policy changes, transfers, claims, and billing
• Educate clients on insurance solutions using a needs-based review process
• Document all customer interactions and follow up as necessary
• Demonstrate a strong work ethic and a commitment to daily success
• Stay current with product changes, licensing requirements, and industry developments through ongoing education
• Deliver timely and thorough activity reports to the agent

Skills

Customer service

Communication skills

Team collaboration

Multitasking

Job description

State Farm Independent Contractor Agent in Collierville, TN is seeking a Licensed Insurance Customer Service Representative (P&C, Life & Health) to deliver superior service to insurance clients in-office.

The role requires active P&C and Life & Health licenses, strong communication, and the ability to explain options, resolve inquiries, and assist with billing, policies, and claims, while supporting the agency's goals.