Licensed Insurance CSR - Onsite Role in Hatfield

Wasserman Agency Inc; Hatfield Township (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing independent agency is seeking a Licensed Customer Service Representative in Hatfield, PA. In this full-time on-site role, you will manage customer inquiries, assist with policy changes, and ensure a positive customer experience. Candidates should have strong customer service experience, exceptional communication skills, and a valid PA Property/Casualty Insurance license. This position values strong organizational skills and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in Customer Service, Customer Support.
• Proficiency in using customer management software.
• Strong organizational and multitasking abilities.

Responsibilities

• Responding to customer inquiries and policy changes.
• Managing client accounts and assisting with policy questions.
• Ensuring customer satisfaction and delivering excellent service.

Skills

Customer Service Experience

Communication Skills

Problem-Solving Skills

Organizational Skills

Multitasking Abilities

Education

Valid PA Property/Casualty Insurance License

Tools

Customer Management Software (Vertafore QQ Catalyst)

Job description

A growing independent agency is seeking a Licensed Customer Service Representative in Hatfield, PA. In this full-time on-site role, you will manage customer inquiries, assist with policy changes, and ensure a positive customer experience. Candidates should have strong customer service experience, exceptional communication skills, and a valid PA Property/Casualty Insurance license. This position values strong organizational skills and the ability to multitask in a fast-paced environment.