Insurance Customer Care Pro | Flexible Hours & Growth

State Farm Agent; Pottstown (Montgomery County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive pay

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

An established insurance agency in Pottstown, PA is seeking a Customer Service Representative. The role involves assisting customers with inquiries, policy updates, and claims processing. Ideal candidates will have strong communication skills, previous customer service experience, and necessary insurance licenses. The position offers a competitive pay rate of $18 - $20 per hour and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Customer service experience preferred.
• Must hold a Property/Casualty insurance license.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Property/Casualty insurance license

Life/Health insurance license (must be able to obtain)

Job description

An established insurance agency in Pottstown, PA is seeking a Customer Service Representative. The role involves assisting customers with inquiries, policy updates, and claims processing. Ideal candidates will have strong communication skills, previous customer service experience, and necessary insurance licenses. The position offers a competitive pay rate of $18 - $20 per hour and a flexible schedule.