Licensed Personal Lines CSR - Growth & Balance

Gannon Coyne & Associates, Inc.; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Healthy work-life balance

Professional development opportunities

Collaborative and inclusive culture

Job summary

A leading insurance agency in Philadelphia is seeking a Licensed Personal Lines Customer Service Representative. This role includes serving clients across personal lines products, handling renewals, and maintaining records. Candidates should have an active Property & Casualty license with 1–3 years of agency experience. The position emphasizes customer service, organization, and communication skills.

Qualifications

• Experience in personal lines products such as homeowners, auto, and umbrella.
• Familiarity with major carriers like Nationwide, Travelers, and Progressive.

Responsibilities

• Serve as a primary point of contact for personal lines clients.
• Handle endorsements, renewals, and policy updates.
• Maintain organized records in AMS360.

Skills

Active Property & Casualty license

1–3+ years of agency experience in personal lines customer service

Exceptional written and verbal communication skills

Ability to stay organized and multitask

Client-first mindset

Tools

AMS360

Job description

A leading insurance agency in Philadelphia is seeking a Licensed Personal Lines Customer Service Representative. This role includes serving clients across personal lines products, handling renewals, and maintaining records. Candidates should have an active Property & Casualty license with 1–3 years of agency experience. The position emphasizes customer service, organization, and communication skills.