Insurance Customer Service Rep — Growth & Benefits

Jimgardnerinsurance; Hellertown (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Licensing paid by agency

Job summary

A leading insurance agency in Hellertown is seeking a Customer Service Representative to provide exceptional customer experiences. In this full-time role, you will assist clients with inquiries, policy information, and claims while maintaining accurate records. Ideal candidates will have strong communication skills and previous customer service experience. This position offers competitive compensation and numerous benefits including health insurance and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

A leading insurance agency in Hellertown is seeking a Customer Service Representative to provide exceptional customer experiences. In this full-time role, you will assist clients with inquiries, policy information, and claims while maintaining accurate records. Ideal candidates will have strong communication skills and previous customer service experience. This position offers competitive compensation and numerous benefits including health insurance and opportunities for advancement.