Licensed Insurance CSR — In-Office, Albuquerque

StaffMyAgency; Albuquerque (NM); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Bonus & Commission

Paid time off

Growth opportunities

Job summary

State Farm Agent in Albuquerque, NM is seeking a Licensed Customer Service Representative to join an in-office team. An active Property & Casualty license is required, with Life/Health licenses obtainable. Bilingual English/Spanish preferred.

Strong interpersonal and communication skills, plus the ability to multitask and stay detail-oriented, are essential. Responsibilities include building relationships, answering inquiries about coverage and billing, and educating clients on options.

Qualifications

• Active Property & Casualty license required.
• Life & Health license obtainable (required or attainable).
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service; handle inquiries on coverages, policy changes, billing, and claims.
• Use a needs-based review to educate customers about insurance options.
• Maintain a strong work ethic and commitment to success daily.

Skills

Property & Casualty license

Life & Health license (obtainable)

Bilingual English/Spanish

Interpersonal skills

Communication skills

Customer-focused

Team player

Multi-tasking

Detail oriented

Problem solving

Computer literacy

Job description

State Farm Agent in Albuquerque, NM is seeking a Licensed Customer Service Representative to join an in-office team. An active Property & Casualty license is required, with Life/Health licenses obtainable. Bilingual English/Spanish preferred.

Strong interpersonal and communication skills, plus the ability to multitask and stay detail-oriented, are essential. Responsibilities include building relationships, answering inquiries about coverage and billing, and educating clients on options.