Licensed Insurance CSR — Grow Your Client Coverage Career

Keith Phillips - State Farm Agency; Midlothian (VA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and sick/personal time

Growth opportunities and professional

Supportive team environment

Job summary

Keith Phillips - State Farm Agency is seeking a Licensed Insurance Customer Service Representative in Midlothian, VA. The role requires active Property & Casualty and Life & Health licenses, and focuses on helping clients with policies, billing, and claims while supporting the agent team.

The position offers competitive pay of $20–$22 per hour, with opportunities for professional growth and development in a collaborative, long-term career environment.

Qualifications

• Active Property & Casualty license.
• Active Life & Health license.
• Strong communication and organizational skills.
• Customer-focused, detail-oriented, and professional.

Responsibilities

• Answer customer questions about policies, coverage, billing, and claims.
• Build strong relationships through follow-up and guidance.
• Conduct needs-based policy reviews to ensure proper coverage.
• Support daily operations and assist the Agent and team.
• Stay current on licensing, products, and insurance updates.

Skills

Customer service

Communication

Organization

Tools

Office systems

Job description

Keith Phillips - State Farm Agency is seeking a Licensed Insurance Customer Service Representative in Midlothian, VA. The role requires active Property & Casualty and Life & Health licenses, and focuses on helping clients with policies, billing, and claims while supporting the agent team.

The position offers competitive pay of $20–$22 per hour, with opportunities for professional growth and development in a collaborative, long-term career environment.