Insurance CSR | License Reimbursement & Growth

Quay Harris - State Farm; Arlington (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marquez Harris - State Farm Agent in Arlington, VA is seeking a Customer Service Representative Team Member to deliver exceptional service, answer policy questions, and assist with policy updates. The role supports a growing insurance agency focused on helping people protect what matters most.

You will coordinate with the team to resolve inquiries, process claims, and maintain accurate customer records while contributing to a friendly, results-driven culture.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Job description

Marquez Harris - State Farm Agent in Arlington, VA is seeking a Customer Service Representative Team Member to deliver exceptional service, answer policy questions, and assist with policy updates. The role supports a growing insurance agency focused on helping people protect what matters most.

You will coordinate with the team to resolve inquiries, process claims, and maintain accurate customer records while contributing to a friendly, results-driven culture.