Licensed Insurance CSR — Expert Customer Service

Great Park Insurance Services Inc; Irvine (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

A reputable insurance company in Irvine, California is seeking a Customer Service Representative to deliver courteous and professional service. Responsibilities include handling customer inquiries, maintaining documentation, and supporting various administrative tasks. The ideal candidate will have insurance customer service experience, excellent communication skills, and proficiency in software programs. This is a full-time position offering a salary range of $50,000 - $75,000 based on experience, along with benefits.

Qualifications

• 1 year of customer service experience required.
• 1 year of insurance experience required.
• Valid California P&C Insurance License is required.

Responsibilities

• Support incoming calls and emails from customers.
• Handle basic coverage questions.
• Record details of customer interactions.
• Retrieve and respond to voicemails and emails.
• Keep a clean and organized workstation.

Skills

Insurance customer service experience

Exceptional listening skills

Multi-tasking

Problem solving

Typing skills

Communication skills

Efficiency

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A reputable insurance company in Irvine, California is seeking a Customer Service Representative to deliver courteous and professional service. Responsibilities include handling customer inquiries, maintaining documentation, and supporting various administrative tasks. The ideal candidate will have insurance customer service experience, excellent communication skills, and proficiency in software programs. This is a full-time position offering a salary range of $50,000 - $75,000 based on experience, along with benefits.