Insurance Customer Service Pro — Agent Team Member (Full-Time)

Agentmoby; Newport Beach (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Job summary

A leading insurance agency in Newport Beach is seeking a Customer Service Representative to join its team. You will provide exceptional customer experiences, assist with policy changes, and process claims efficiently. The ideal candidate possesses strong communication skills, is detail-oriented, and has previous experience in customer service. This full-time role offers compensation ranging from $22.00 to $25.00 per hour along with competitive benefits, including 401(k) matching and paid time off.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to multitask while maintaining attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A leading insurance agency in Newport Beach is seeking a Customer Service Representative to join its team. You will provide exceptional customer experiences, assist with policy changes, and process claims efficiently. The ideal candidate possesses strong communication skills, is detail-oriented, and has previous experience in customer service. This full-time role offers compensation ranging from $22.00 to $25.00 per hour along with competitive benefits, including 401(k) matching and paid time off.