Licensed Insurance Customer Advocate | Flexible Schedule

Allstate Insurance Agency - Kellen Storer; Olathe (KS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Allstate Insurance Agency - Kellen Storer is seeking a licensed customer service professional to assist clients with policy changes, billing inquiries, and claims support. The role emphasizes clear explanations of coverage and building strong customer relationships.

Bilingual Spanish speakers are highly encouraged to apply. The position promotes advancement within a fast-growing agency serving Kansas and Missouri, with a focus on delivering exceptional service and problem-solving for

Qualifications

• Active Property & Casualty license (or in the process of obtaining)
• Positive attitude and customer-focused mindset
• Strong communication skills, both verbal and written
• Organized, dependable, and punctual
• Genuine passion for helping people and solving problems
• Bilingual Spanish speakers are highly encouraged to apply

Responsibilities

• Help customers with policy changes, billing questions, and claims support
• Explain coverage in clear, understandable terms
• Build and maintain strong customer relationships
• Support the sales team to enable growth
• Deliver a positive customer experience that encourages loyalty

Skills

Customer service

Communication

Problem solving

Positive attitude

Bilingual Spanish

Education

Property & Casualty License

Job description

Allstate Insurance Agency - Kellen Storer is seeking a licensed customer service professional to assist clients with policy changes, billing inquiries, and claims support. The role emphasizes clear explanations of coverage and building strong customer relationships.

Bilingual Spanish speakers are highly encouraged to apply. The position promotes advancement within a fast-growing agency serving Kansas and Missouri, with a focus on delivering exceptional service and problem-solving for