Licensed Insurance CSR: Client Care & Growth

Doug Valentine State Farm Agency; Cedar Rapids (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Bonus based on performance

Paid Time Off

Parental Leave

Health Insurance

Dental Insurance

401(k) with Employer Matching

Opportunity for advancement

Job summary

Doug Valentine State Farm Agency is seeking a Licensed Insurance Customer Service representative in Cedar Rapids, IA. You will handle client inquiries, update policies, and coordinate with team members to deliver exceptional service.

This in-office role requires Property and Casualty licensing (and Life/Health licensing obtainable). Strong communication, detail orientation, and prior customer service experience are preferred as the agency grows with your contributions.

Qualifications

• Property and Casualty license required.
• Life and Health license obtainable.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Property and Casualty license

Life and Health license

Communication skills

Detail-oriented

Customer service experience

Job description

Doug Valentine State Farm Agency is seeking a Licensed Insurance Customer Service representative in Cedar Rapids, IA. You will handle client inquiries, update policies, and coordinate with team members to deliver exceptional service.

This in-office role requires Property and Casualty licensing (and Life/Health licensing obtainable). Strong communication, detail orientation, and prior customer service experience are preferred as the agency grows with your contributions.