Insurance Client Advisor — Customer Experience & Growth

Doug Valentine; Cedar Rapids, Northern (IA, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Doug Valentine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business in Cedar Rapids, IA. You will resolve inquiries, coordinate with the team, and serve the community with reliable service.

The role emphasizes customer-focused interactions, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Job description

Doug Valentine - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business in Cedar Rapids, IA. You will resolve inquiries, coordinate with the team, and serve the community with reliable service.

The role emphasizes customer-focused interactions, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.