Licensed Insurance Account Manager - Client Care & Growth

Crain Insurance Group; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

PTO

Evenings off

Mon-Fri schedule

Hands-on training

Monthly bonus opportunities

Quarterly outings

Weekly team meetings

Family friendly

Appreciation lunches

Job summary

Crain Insurance Group in Houston, TX is seeking a Licensed Insurance Account Manager to support policyholders and provide exceptional service. You will build trust-based relationships, manage client policies, and recommend coverage solutions aligned with our commitment to excellence.

Join a team that values integrity, accountability, and people-first collaboration. Benefits include PTO, evenings off, a Mon-Fri schedule, hands-on training, monthly bonuses, and regular team meetings as part of a

Qualifications

• Excellent verbal and written communication with a client-focused approach.
• Strong problem-solving abilities to address customer inquiries.
• Outstanding organizational skills to manage multiple priorities.
• Proficiency with Microsoft Office; familiarity with insurance management software.
• Detail-oriented with a commitment to accuracy and high-quality service.
• Team-oriented mindset and collaboration within a sales/support team.
• Minimum 2 years of insurance account management experience.

Responsibilities

• Client management: Build and maintain strong relationships with clients, ensuring their needs are met proactively.
• Policy administration: Manage and service client insurance policies efficiently and accurately.
• Consultative selling: Assess client insurance needs and recommend additional coverage to enhance protection.
• Issue resolution: Address and resolve client inquiries and concerns promptly, maintaining high satisfaction.
• Collaboration: Work closely with the sales team to identify cross-selling opportunities and drive account growth.
• Continuous learning: Stay informed on industry changes and new products to better serve clients.

Skills

Client management

Communication

Problem-solving

Organizational skills

Tech-savvy

Attention to detail

Team player

Insurance account management (2+ yrs)

Tools

Insurance management software

Job description

Crain Insurance Group in Houston, TX is seeking a Licensed Insurance Account Manager to support policyholders and provide exceptional service. You will build trust-based relationships, manage client policies, and recommend coverage solutions aligned with our commitment to excellence.

Join a team that values integrity, accountability, and people-first collaboration. Benefits include PTO, evenings off, a Mon-Fri schedule, hands-on training, monthly bonuses, and regular team meetings as part of a