Licensed Health Insurance Specialist

MCI; Columbia (SC); Remote; USD 40,000 - 60,000; Full time

Job summary

MCI is seeking a Licensed Health Insurance Specialist to educate and guide customers on insurance policies. This full-time remote position requires a valid health license. Join a leading BPO committed to excellence and innovation, providing tailored solutions for clients.

Qualifications

• Valid Healthcare Insurance License required.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance policies.
• Ensure compliance with insurance regulations.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Join Our Team as a Licensed Health Insurance Specialist at MCI

We are seeking a dedicated licensed health insurance specialist to educate and guide customers in selecting suitable insurance policies. This position requires a valid health license and offers remote work-from-home opportunities.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company committed to excellence and innovation. We provide tailored solutions to meet our clients' diverse needs and have established ourselves as a trusted industry partner.

Job Details

• Type: Full-Time, Remote Work-at-Home

Responsibilities

• Provide information on healthcare options and insurance policies.
• Assist customers in choosing appropriate insurance policies.
• Engage with customers to understand their needs and offer relevant solutions.
• Ensure compliance with insurance regulations and company policies.
• Deliver high-quality customer service to ensure satisfaction and retention.
• Respond to inquiries regarding coverage, benefits, claims, and other insurance matters.
• Maintain accurate customer records and documentation.
• Stay updated on insurance regulations, healthcare policies, and market trends.
• Promote insurance products and meet sales targets.
• Address customer concerns regarding their policies.
• Collaborate with team members and departments for cohesive service.
• Participate in ongoing training to maintain licensure and enhance skills.

Qualifications

• High school diploma or GED
• Valid Healthcare Insurance License
• Proficiency in Microsoft Office Suite
• Excellent communication skills
• Strong organizational and interpersonal skills
• Flexible schedule and ability to multitask
• Ability to work efficiently in a fast-paced environment

Requirements

• Wired Ethernet connection (minimum 20 Mbps download, 10 Mbps upload)
• Two 21