Licensed Health Insurance CX Advisor

MCI Careers; New Mexico; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Job summary

MCI Careers is looking for a Licensed Health Insurance Representative to educate and guide customers in selecting the best insurance policies. Responsibilities include providing information about healthcare options, ensuring compliance with regulations, and maintaining up-to-date customer information. The ideal candidate should possess a valid Healthcare Insurance License and strong communication skills. This role is ideal for individuals seeking a dynamic, customer-focused environment in New Mexico with opportunities for growth and development.

Qualifications

• Must hold a valid Healthcare Insurance License.
• Previous call center experience is preferred.
• Dependable in completing assignments and maintaining attendance.

Responsibilities

• Provide information to customers about various healthcare options and insurance policies.
• Help customers choose the appropriated insurance policy that fits their needs.
• Ensure that all activities comply with insurance regulations and company policies.

Skills

Communication skills

Organizational abilities

Problem-solving skills

Microsoft Office proficiency

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

MCI Careers is looking for a Licensed Health Insurance Representative to educate and guide customers in selecting the best insurance policies. Responsibilities include providing information about healthcare options, ensuring compliance with regulations, and maintaining up-to-date customer information. The ideal candidate should possess a valid Healthcare Insurance License and strong communication skills. This role is ideal for individuals seeking a dynamic, customer-focused environment in New Mexico with opportunities for growth and development.