Licensed Health Insurance CX Advisor

MCI Careers; Georgia; Hybride; USD 35 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Cash bonuses

Résumé du poste

MCI Careers is looking for a Licensed Health Insurance Representative to provide guidance on insurance policies and engage with customers based in Georgia. The role involves ensuring compliance with insurance regulations and delivering high-quality service. Candidates should have a high school diploma, a valid Healthcare Insurance License, and experience in a call center environment is preferred. Strong analytical and communication skills are essential, and various benefits including PTO and health coverage are provided.

Qualifications

• Must hold a valid Healthcare Insurance License.
• Previous call center experience is preferred.
• Excellent oral and written communication skills.
• Strong organizational abilities and interpersonal skills.
• Dependable in completing assignments and maintaining attendance.

Responsabilités

• Provide information to customers about various healthcare options.
• Help customers choose the appropriate insurance policy.
• Ensure all activities comply with regulations and company policies.
• Deliver high-quality service to ensure customer satisfaction.

Connaissances

Customer service

Communication skills

Organizational skills

Analytical skills

Problem-solving

Formation

High school diploma or GED

Healthcare Insurance License

Outils

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Description du poste

MCI Careers is looking for a Licensed Health Insurance Representative to provide guidance on insurance policies and engage with customers based in Georgia. The role involves ensuring compliance with insurance regulations and delivering high-quality service. Candidates should have a high school diploma, a valid Healthcare Insurance License, and experience in a call center environment is preferred. Strong analytical and communication skills are essential, and various benefits including PTO and health coverage are provided.