Licensed Health Insurance CX Advisor

MCI; North Carolina; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Job summary

MCI Careers is seeking a Licensed Health Insurance Representative in North Carolina. In this role, you will educate and guide customers in selecting the best insurance policies for their needs, while ensuring compliance with regulations.

Candidates should possess a valid Healthcare Insurance License and have prior call center experience, along with strong communication and organizational skills. MCI offers competitive compensation and a variety of benefits including health insurance, paid time off, and career growth opportunities.

Qualifications

• High school diploma or GED.
• Must hold a valid Healthcare Insurance License.
• Previous call center experience is preferred.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent oral and written communication skills.

Responsibilities

• Provide information to customers about healthcare options.
• Help customers choose appropriate insurance policies.
• Engage with customers to understand their requirements.
• Ensure compliance with insurance regulations.
• Deliver high-quality service to ensure customer satisfaction.

Skills

Excellent oral and written communication skills

Strong organizational abilities

Problem-solving skills

Ability to multitask effectively

Previous call center experience

Education

High school diploma or GED

Valid Healthcare Insurance License

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

MCI Careers is seeking a Licensed Health Insurance Representative in North Carolina. In this role, you will educate and guide customers in selecting the best insurance policies for their needs, while ensuring compliance with regulations.

Candidates should possess a valid Healthcare Insurance License and have prior call center experience, along with strong communication and organizational skills. MCI offers competitive compensation and a variety of benefits including health insurance, paid time off, and career growth opportunities.