Licensed Customer Support Specialist (Bilingual)

Sonia Reyna-Farmers Insurance Agency; San Antonio (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Job summary

Sonia Reyna-Farmers Insurance Agency in San Antonio, TX is seeking a motivated Bilingual Licensed Customer Service Representative to assist clients with billing, claims and policy changes, while also contributing to sales growth.

You will communicate in English and Spanish, provide hands-on training and be a trusted contact for customers, with opportunities for career growth within the Farmers Insurance network.

Qualifications

• Active Texas Property & Casualty License (Life license a plus).
• Bilingual: English & Spanish required.
• Strong communication and organizational skills.
• Customer service or sales experience preferred.
• Positive attitude and team player.

Responsibilities

• Service existing clients with billing, claims, and policy changes.
• Communicate with customers in both English and Spanish.
• Cross-sell additional products to help families protect what matters most.
• Support agency growth by retaining and upselling clients.
• Be a trusted point of contact for customers.

Skills

Bilingual English & Spanish

Job description

Job Description

We are looking for a motivated Bilingual Licensed Customer Service Representative to join our growing Farmers Insurance agency. This is a great opportunity for someone who loves helping people, is detail-oriented, and also enjoys earning extra income through sales.

Benefits

• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Hands on Training
• Life Insurance
• Career Growth Opportunities

Responsibilities

• Service existing clients with billing, claims, and policy changes
• Communicate with customers in both English and Spanish.
• Cross-sell additional products to help families protect what matters most.
• Support agency growth by retaining and upselling clients.
• Be a trusted point of contact for customers.

Requirements

• Active Texas Property & Casualty License (Life license a plus).
• Bilingual: English & Spanish required.
• Strong communication and organizational skills.
• Customer service or sales experience preferred.
• Positive attitude and team player.