Bilingual Farmers Insurance Client Service Specialist

The Juris Agency; Amarillo (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Bonuses, Contests

Life Insurance

Mon-Fri Schedule

Team Meeting

Professional Office Environment

Health Insurance

Tuition Reimbursement

Job summary

The Juris Agency in Amarillo is seeking a licensed Property & Casualty Client Service Specialist. This hourly role supports existing policyholders via calls, billing assistance, and new business processing, with cross-selling opportunities and a $500 sign-on bonus for qualified candidates.

Fluency in English and Spanish is required. You will thrive in a friendly, professional office environment, prioritize client service, and help strengthen relationships to improve retention.

Qualifications

• Licensed in Property & Casualty insurance.
• Bilingual in English and Spanish.
• Strong verbal and written communication skills.
• Professional, friendly phone presence and customer-first mindset.
• Excellent organizational skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers, email, and basic office software.

Responsibilities

• Provide world-class service to existing policyholders by managing phone calls, assisting with billing, processing new business transactions, and handling cross-selling opportunities.

Skills

Licensed P&C

Bilingual Spanish

Verbal communication

Written communication

Customer service mindset

Organization

Tools

CRM experience

Job description

Job Description

Join Our Award-Winning Team—and Hit the Ground Running!

We’re looking for a motivated, licensed Property & Casualty professional to join our Farmers Insurance family. To make your transition even better, we’re offering a $500 sign-on bonus to qualified candidates.

This is an hourly position in a flexible, welcoming, and supportive office environment. As our Client Service Specialist, you will manage day-to-day client service needs, help resolve policy questions, and play an important role in strengthening client relationships and improving retention.

The ideal candidate is:

• Currently licensed in Property & Casualty insurance
• Self-motivated, organized, and dependable
• Is fluent in both English and Spanish
• A confident and professional communicator
• Committed to providing exceptional client service
• Focused on building lasting relationships and retaining clients
• Ready to become a valued member of our friendly Farmers family

This is an excellent opportunity to build your career with a highly productive, award-winning insurance agency.

Applicants must currently reside in Amarillo or be willing to relocate to Amarillo to be considered for employment.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Career Growth Opportunities
• Bonuses, Contests
• Life Insurance
• Mon-Fri Schedule
• Team Meeting
• Professional Office Environment
• Health Insurance
• Tuition Reimbursement

Responsibilities

• As a Client Service Specialist, you will be providing world-class service to our existing policyholders by managing phone calls, assisting with billing, processing new business transactions, and handling cross-selling opportunities. Bonuses are based on referrals, customer reviews, agency growth and retention.

Requirements

• Licensed P&C
• Bilingual in Spanish required
• Strong verbal and written communication skills
• Professional, friendly phone presence and customer-first mindset
• Excellent organizational skills with attention to detail
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
• Proficiency with computers, email, and basic office software (CRM experience a plus)
• Ability to learn insurance products, underwriting guidelines, and agency procedures
• Dependable, punctual, and accountable
• Team-oriented with a positive, solution-focused attitude