Licensed Customer Service Representative

Davita Inc.; San Antonio (TX); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A major company is seeking entry-level candidates for a hybrid customer support role in San Antonio, TX. The responsibilities include managing client inquiries about insurance policies, maintaining excellent service standards, and fostering client relationships. This position offers competitive hourly pay and a comprehensive benefits package.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Transportation benefits

Employee Assistance Program

Time Off/Leave

Qualifications

• Previous experience in insurance preferred.
• Entry-level candidates welcome.

Responsibilities

• Handle incoming calls from clients regarding policy inquiries.
• Document and follow up on client requests.
• Maintain client relationships and manage account updates.

Skills

Call center

Customer support

Insurance sales

Job description

*Description*

Maintaining industry leading service standards by providing prompt service and one call resolution.
Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.

Most calls will be from current clients who have questions about their policy in regards to:
Requested changes or updates to their accounts
Grow existing client relationships
Saving cancel requests
Setting up autopay
Timely entry of all inbound leads

*Skills*

Call center, Customer support, insurance sales

*Top Skills Details*

Call center,Customer support

*Additional Skills & Qualifications*

Previous experience in any area of the following areas of insurance highly desired: professional liability, small business, workers comp, general liability, business owners (BOP), commercial auto or umbrella

*Experience Level*

Entry Level
*Pay and Benefits*
The pay range for this position is $21.50 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in San Antonio,TX.
*Application Deadline*
This position is anticipated to close on Jun 20, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.