Licensed Customer Service Representative

State Farm Insurance Companies; Albuquerque (NM); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health, dental and vision

Flexible schedule

Paid time off

Opportunity to become State Farm agent

Job summary

State Farm Agency in Albuquerque, NM is seeking a Licensed Customer Service Representative to join our team. The role focuses on Property & Casualty service, policy inquiries, claims processing, and helping clients meet their needs.

The ideal candidate has a P&C license (or willing to obtain within 30 days), 1-2 years of insurance service experience, and strong communication, trustworthiness, and multitasking abilities. Competitive base salary with benefits listed.

Qualifications

• Property & Casualty license required or willing to obtain within 30 days.
• 1-2 years of insurance service experience preferred.
• Excellent written and verbal communication skills.
• Trustworthy, dependable and ethical behavior.
• Able to generate appointments from a cold start and meet client needs.
• Detail oriented and able to multi-task.
• Enjoy working with customers and helping meet their needs.

Responsibilities

• Establish client relationships and follow up with clients as needed.
• Provide prompt, accurate, and friendly client support: respond to policy inquiries, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Communication skills

Detail oriented

Multi-tasking

Customer service

Cold outreach

Job description

Licensed Customer Service Representative

Repost Job Date: 9/1/2026 2:46:30 AM

Location: ALBUQUERQUE, NM, 87110

Salary: $40000.0 - $54000.0/year

Experience: 1 Year(s)

Lanell Anderson - State Farm Agency, located in Albuquerque, NM has an immediate opening for a Property and Casualty Service Representative. We are looking for our next great Service Representative. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.

Insurance Service Representative Requirements:

• Property & Casualty license (required or willing to obtain within 30 days).
• 1-2 Years of Insurance Service Experience (preferred)
• Enthusiasm and belief about the role insurance and financial products play in people’s lives.
• Proven track record of trustworthiness, dependability and ethical behavior.
• Excellent communication skills: written, verbal and listening.
• Must be awesome at opening doors and getting appointments from a cold start.
• Detail oriented
• Able to multi-task
• Enjoy working with customers and helping meet their needs.
  

Insurance Service Representative Responsibilities:

• Establish client relationships and follow up with clients, as needed.
• Provide prompt, accurate, and friendly client support. Support can include responding to policy inquiries, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Insurance Service Representative Benefits:

• Base Salary $19.00 to $26.00 per hour based on experience
• Health, Dental, and Vison
  
• Flexible Schedule
  
• Paid time off - for personal time and holidays.
• Outstanding preparation if you aspire to be a State Farm agent in the future