Licensed Customer Service and Sales Agent

Paul Gentilini StateFarm; Coon Rapids (MN); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Bonus based on production

Simple Retirement Plan

Paid time off

Job summary

Paul Gentilini StateFarm is seeking a Licensed Insurance Customer Service / Sales Agent to join the team in Coon Rapids, MN. The role emphasizes value-based conversations, exceptional customer experience, and growth potential within the office.

Requirements include active Property & Casualty and Life & Health licenses, plus strong communication and interpersonal skills. Sum rewards include competitive income with a bonus structure and benefits in a State Farm independent contractor office.

Qualifications

• Active Property and Casualty license required.
• Life and Health license required.
• Excellent interpersonal and communication skills (written, verbal and listening).
• People-oriented, organized, and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, policy changes, billing, and claims.
• Educate customers about insurance options using a needs-based approach.
• Maintain a strong work ethic and commitment to success every day.

Skills

Communication skills

Interpersonal skills

Team player

Multi-tasking

Detail oriented

Self-motivated

Job description

Licensed Customer Service and Sales Agent

About this position

Licensed Customer Service and Sales Agent

Position Overview

A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred.

We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Please only apply if you meet the following criteria:

• Active Property and Casualty license
• Ability to commute to our Coon Rapids location
• State Farm experience

Responsibilities include, but are not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

You will receive:

• 50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus
• Bonus based on production
• Simple Retirement Plan
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (required)
• Life and Health license (required)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.