Customer Service Representative - State Farm Agent Team Member

Selina Martire; Minneapolis (MN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

IRA matching

Life Insurance

Short Term Disability Insurance

Job summary

A State Farm independent contractor agent seeks a Customer Service Representative in Minneapolis. This full-time role involves assisting with policy questions, building customer relationships, and handling administrative tasks. Ideal candidates are proactive in problem-solving, possess excellent communication skills, and work well in fast-paced environments. Compensation ranges from $50,000 to $75,000 per year, with opportunities for bonuses and advancement. Join a community focused on helping others and enhancing customer satisfaction.

Qualifications

• Interest in helping others.
• Excellent communication skills - written, verbal and listening.
• Detail oriented and proactive in problem solving.

Responsibilities

• Assist with policy questions, billing inquiries, and coverage changes.
• Support agency goals by building strong customer relationships.
• Answer incoming calls, emails, and office visits professionally.

Skills

Excellent communication skills

Proactive in problem solving

Detail oriented

Ability to work in a team environment

People-oriented

Multi-tasking

Ability to work in a fast paced environment

Education

Property & Casualty license (or willing to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Minneapolis - MN

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Assist with basic policy questions, billing inquiries, ID card requests and coverage changes
• Appointment Setting
• Support agency goals by building strong customer relationships
• Assist with administrative tasks, including filing, scanning and data entry as needed
• Provide quotes when appropriate
• Answer incoming calls, emails and office visits in a professional, welcoming manner

As an Agent Team Member, you will receive...

• IRA matching
• Salary plus commission
• Monthly, Quarterly and Annual Bonuses available
• Paid time off (vacation and personal/sick days)
• Life Insurance
• Short Term Disability Insurance
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in helping others
• Property & Casualty license (or willing to obtain)
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task
• Ability to work in a fast paced environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none