Licensed Community Manager-Portfolio

Empire Management, Inc.; Florida; On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Empire Management, Inc. is seeking a Licensed Community Association Manager to oversee an HOA portfolio across multiple Florida locations. The role focuses on achieving service and financial goals while upholding governing documents and state laws.

You will coordinate board meetings, manage vendor contracts, enforce covenants, and ensure safety across communities. A Florida CAM license and 2+ years of experience are required; this is an in-person, full-time position with competitive benefits.

Qualifications

• 2+ years of experience managing community associations.
• Valid Florida CAM License.
• Driver's license and current vehicle liability insurance.
• Ability to attend board meetings in the evenings and respond to emergencies.

Responsibilities

• Manage an assigned HOA portfolio and meet service/financial goals.
• Coordinate board and member meetings; maintain property fact sheets.
• Review architectural requests for compliance and forward recommendations.
• Procure and manage service providers; inspect common areas.
• Enforce covenants and maintain safety plans across communities.
• Bid and monitor vendors; ensure contract compliance.
• Provide timely, professional customer service and issue resolution.

Skills

Regulatory compliance

Board communications

Vendor management

Facilities maintenance

Conflict resolution

Education

Florida CAM License

Tools

Windows Suite

Community Association Software

Job description

Description

Job description

LICENSED COMMUNITY ASSOCIATION MANAGER NEEDED FOR HOA PORTFOLIO (MULTIPLE OFFICE LOCATIONS AVAILABLE)

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

Position Summary

The Community Association Manager is accountable for managing an assigned portfolio of communities to provide an agreed scope of services and achieve targeted service and financial goals.

Position Functions

Teamwork– Demonstrate a commitment to Empire and team goals. Complete tasks in a timely and effective manner. Participate in process improvement teams as needed.

Communication- Identify and communicate key messages to association board members, homeowners, customer care representatives, vendors, and others. Maintain property fact sheets. Coordinate and attend board/Membership meetings.

Architectural Requests- Review applications for compliance-based on association restrictions and forward applications to appropriate board/committee with a recommendation.

Facilities Management and Maintenance- Establish and maintain agreed standards for operations and maintenance. Procure and manage service providers. Scheduling and conduct community and common area inspections. Provide a complete, timely, and effective covenant enforcement service.

Vendor Management- Conduct effective vendor bidding processes (bidding, hiring, monitoring) that demonstrate professional contract management practices.

Customer Service- Ensure the timely, efficient, customer-oriented handling and resolution of each inquiry, request, dispute, or complaint (via telephone, e-mail, and face to face) by establishing needs, investigating problems, implementing agreed solutions, and documenting as appropriate.

Safety and Security- Contribute to safety and security for each community by developing and implementing emergency and/or disaster preparedness plans, monitoring gate access controls, and identifying other safety issues and unsafe conditions during property inspections.

Special Projects– Effectively manage the on-time, on-budget completion of special projects that meet agreed objectives.

Knowledge and Skills

Working knowledge of federal and state laws governing the operation of community associations.

Good working knowledge of the community’s governing document and rules.

Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees.

Superior communication, and networking ability.

Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels.

Strong organizational and conflict resolution skills.

Computer skills in Windows Suite and Community Association Software.

Requirements

Minimum Qualifications

2+ years of experience within the community association industry within managing portfolios required.

Must have a valid driver’s license and current vehicle liability insurance.

Valid Florida Community Association Manager License

Must be able to attend board meetings in the evenings and respond to after-hours emergencies as necessary.

Job Type: Full-time

Pay: $58,000.00 - $67,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person