Property Manager (High Rise)

Folio Association Management; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Folio Association Management in Miami, FL is seeking an experienced Community Association Manager to oversee on-site teams and support association operations. You will coordinate with boards, owners, and vendors, manage contracts, and prepare financial and operational reports to guide decision-making.

The role requires CAM licensure per Florida Statutes 468, strong leadership and communication skills, and a track record in property management.

Qualifications

• High School Diploma required.
• Licensed Community Association Manager per Florida Statutes 468 is required for consideration.
• Two or more years of CAM or related business experience preferred.
• Strong organizational and leadership abilities; multitasking capability.
• Excellent communication and interpersonal skills for homeowners, board members and vendors.
• Proficiency in fiscal management, budgeting and reporting.
• Advanced knowledge of HOA regulations, compliance issues and governance procedures.

Responsibilities

• Supervise on-site team members and set maintenance/service specifications.
• Uphold high standards of service delivery through oversight and follow-up.
• Maintain professional relationships with Board, owners, and vendors.
• Monitor contracts, evaluate/ negotiate, ensure COIs and licenses compliance.
• Prepare comprehensive management reports with updates and recommendations.
• Lead Board meetings when required in accordance with Robert’s Rules.
• Respond to calls/ correspondence timely and professionally.
• Maintain accurate property files and documentation for future reference.
• Upload and maintain documents in management systems.
• Monitor aging reports and support timely legal actions when needed.
• Organize records and office communications per company standards.
• Update association communications (menus, newsletters, website).
• Develop and deliver reports, budgets, and bid analyses.
• Coordinate with headquarters, attend manager meetings, and chair team meetings.

Skills

Leadership

Organization

Communication

Budgeting

Education

High School Diploma

Licensed CAM (Florida 468)

Tools

Microsoft Office Suite

Property management software

Job description

• Supervise on-site team members and establish clear specifications for maintenance and management services; continually evaluate service needs and performance.
• Set and uphold the highest standards of service delivery and performance through consistent oversight and personal follow-up.
• Maintain professional and productive relationships with the Board of Directors (BOD), unit owners, and vendors to support association operations.
• Maintain current knowledge of state statutes, regulatory requirements, and each client’s community documents, policies, and procedures.
• Monitor contracts regularly; evaluate and negotiate contracts effectively while ensuring vendor compliance (COIs, licenses, insured requirements) and maintain updated documentation.
• Prepare comprehensive management reports outlining administrative updates, financial overview, current property conditions, project progress, and clear recommendations.
• Lead Board meetings when required, in accordance with Robert’s Rules of Order, ensuring structure, compliance, and professionalism.
• Respond to phone calls and correspondence in a timely, professional, and customer-focused manner.
• Maintain complete, accurate, and well-organized property files and records in accordance with departmental systems, ensuring thorough documentation for future reference.
• Maintain and upload all documents into management support systems accurately and update accordingly.
• Monitor aging reports, support timely legal action when needed, and maintain accurate updates within the collection module.
• Organize and maintain accurate records, files, and association office communications in alignment with company standards.
• Update association communications regularly, including menu boards, newsletters, and association website updates.
• Develop and deliver professional presentations and supporting materials including reports, action plans, budgets, and bid analyses.
• Coordinate with headquarters support staff, attend monthly Manager meetings, build cross-department collaboration, prepare for and chair team meetings, motivate staff teamwork, and maintain equipment logs, inventory, and quarterly preventive maintenance manuals.

Qualifications

• High School Diploma Required
• Licensed (Community Association Manager) required for consideration. License per Florida Statues 468
• Two or more years of Community Association Manager (Licensed) experience or related business experience preferred.
• Proven experience in community management, property management, or related fields.
• Strong organizational and leadership skills with the ability to multitask effectively.
• Excellent communication and interpersonal skills to engage with homeowners, board members, and external stakeholders.
• Proficiency in fiscal management, budget development, and reporting.
• Advanced Knowledge of HOA regulations, compliance issues, and governance procedures.
• Ability to manage conflict resolution and maintain professionalism in challenging situations.
• Proficiency in Microsoft Office Suite and property management software is advantageous.
• Commitment to upholding ethical standards and promoting a positive community environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.