Licensed Call Center Pro - Financial Services Support

Corebridge Financial, Inc.; Houston (TX); Hybrid; USD 61,000 - 71,000; Full time

Benefits offered by this job

Health and Wellness

401(k) Plan

Employee Assistance Program

Charitable matching

Volunteer Time Off

Paid Time Off

Job summary

Corebridge Financial is seeking a Licensed Call Center Professional in Houston, TX to serve as the first point of contact for client inquiries. You will handle status requests, data changes, and required forms, documenting actions across multiple systems with care and accuracy.

Responsibilities include completing paid training, supporting customers with empathy, and working shifts between 7am–8pm, Monday–Friday as needed. A high school diploma and strong computer skills are required.

Qualifications

• High School Diploma or GED required; some college preferred.
• Proven customer service or call center experience preferred.
• Advanced computer knowledge; proficient with MS Office and strong typing skills.

Responsibilities

• Answer high volume of incoming calls with a high degree of accuracy and speed.
• Handle status inquiries, data changes, required forms information, and document all inquiries and actions across multiple systems.
• Provide compassionate and empathetic service and resolve client concerns with professionalism.

Skills

Customer service

Communication

Multitasking

Typing

High energy

Education

High School Diploma or GED

Some college preferred

Tools

MS Office

Job description

Corebridge Financial is seeking a Licensed Call Center Professional in Houston, TX to serve as the first point of contact for client inquiries. You will handle status requests, data changes, and required forms, documenting actions across multiple systems with care and accuracy.

Responsibilities include completing paid training, supporting customers with empathy, and working shifts between 7am–8pm, Monday–Friday as needed. A high school diploma and strong computer skills are required.